Ysgol Gynradd Llanmartin Primary School

"Together we can achieve"

Care, Safety and Complaints


All staff of Llanmartin Primary have responsibility for caring for your child, although of course, the class teacher will be the person with whom your child will naturally develop a close relationship.

We encourage children:-

  • to become confident
  • to act independently and inter-dependently
  • to care for others
  • to be courteous
  • to be honest
  • to develop a responsible attitude to life

Pupils are placed in one of the three School ‘Houses’: Kestrels (red), Buzzards (blue) and Owls (white).  Friendly inter-house rivalry exists in competitive events such as Eisteddfod and Sports Day.  Every Friday house points are combined from all classes and the winning team is announced.

The school has an active School Council which consists of two elected members from each class from Year 1 to Year 6.  The Head boy, Head girl and Sports Captains from each house are also members of the School Council.  The Council meets regularly and has a chairperson and secretary.  The members of the Council are encouraged to bring matters of importance from the children in the classes to the meetings and these are discussed.  They feedback information to the classes and take responsibility for their agenda.   The contribution of the School Council to the school community is greatly valued.

We encourage our eldest pupils to help care for younger pupils and to take responsibility for areas of school life. “Buddies” play a key role on both playgrounds and a point of contact for pupils who may have a concern/anxiety.



Please keep us informed about any changes in your child’s health, so that we are able to support you in his/her care.  It is essential that health concerns are shared with us.  If your child is ill please keep them at home until they are fully recovered.  If illness is due to an infectious disease, remaining at home is vital until the infection has cleared.  A period of 48 hrs absence is the minimum re: bouts of sickness or diarrhoea – at least forty eight hours must elapse since the last bout before returning to school. Parents will be contacted if pupils return before this time has lapsed.

Should your child become ill in school and we feel that he/she will benefit from being at home, we will contact you immediately.  Therefore, accurate emergency information is essential.  Please inform the school of any changes to contact details as soon as possible.



If your child returns to school and still requires medicine, it is your responsibility to make arrangements to dispense that medicine.  The school is not authorised to dispense any medication and children should not be sent to school with medicines.  The school follows the Local Authority policy for this.

Knowledge of children who require inhalers is essential.  It is the parents responsibility to ensure that all inhalers are ‘in date’ when they are sent in to school.

If a child is not well enough to go outside at playtime or lunchtime, he/she may stay indoors, but please inform the class teacher and arrangements will be made.


Visits by Medical Services

From time to time, the school Medical Health Service arranges routine inspections.  Any cause for concern is referred to parents.  The school nurse is Karen O’Brien.  Her contact details are available through the school office.


Health & Safety

The school has a comprehensive Health & Safety Policy which endeavours to provide a safe and secure environment for all pupils, staff, parents and visitors. The school also has a nominated Health & Safety Officer on the staff and on the Governing Body. They are the Headteacher (Mrs V Curtis) and the Chair of the Governing Body Health & Safety Sub- Committee (Mr L Whitfield).


A Whole School Risk Assessment is carried out annually and allows the school, its governors, staff and the LA. to address any areas of concern within reasonable financial constraints.  Areas covered are all external and internal areas, including flooring of high use areas, glazing, electrical equipment, P.E. and play equipment.  Further risk assessments are carried out as appropriate for specific issues where an element of risk maybe involved such as school trips, science, technology, P.E. and other crafts.  The school grounds are checked daily by the school caretaker and any defects or hazards reported to the Headteacher.  Any maintenance or repairs identified through this process will be completed at the earliest possible time.

A half termly fire drill is conducted at varying times with no warnings given to ensure proper procedure is followed by all staff and pupils. The time taken to evacuate the building and any delays or difficulties exiting are duly noted and rectified.

We have an active no-litter policy within the school and the school grounds. Dogs are not allowed in the school grounds and should not be brought onto the school premises at any time.


Smoking is prohibited at any time, not only in the school building but also in the school grounds and we politely ask all parents and carers bringing and collecting children to and from school to comply with this policy.


Road safety awareness for other pupils will arise within certain curriculum areas.  The school cannot cover all eventualities but strives to do its best at all times.



Occasional accidents occur when children play on the playground or during class activities.  These are principally of a minor nature and are dealt with by a trained member of staff.  If the injury is deemed to require medical attention every effort will be made to contact you or a nominated name on the alternative number noted on the pupil’s personal details form. Accidents are recorded in the school Accident Book and a slip is sent home.

If a child receives a head injury the school will always ring a parent to inform them.


Child Protection and Safeguarding

All staff, Governors and volunteer helpers have current Enhanced Criminal Record Bureau (CRB) checks.  All staff are trained in identifying signs which may indicate a child protection issue.  The Headteacher, Mrs Victoria Curtis, is the designated Child Protection Officer.  Mr Martyn Kellaway is the link governor for Child Protection.  There are thorough systems in place, based on the All Wales Child Protection Procedures 2008 manual, to deal with all incidents.

In such circumstances the safety of the child is paramount and is therefore put before the needs of the parents.  Although efforts are made to contact parents to discuss issues, advice will initially be sought from the Social Services Duty Officer.  The school will then follow their recommendations.

Fortunately such incidents are rare and the information is not intended to alarm parents, but to demonstrate the high quality of care that is provided for the children.


Looked After Children

The schools policy for Looked After Children - LAC (children in public care by the Local Authority) details the arrangements made for LAC including person support plans.  Each pupil in care will have a Care Plan that will include a Personal Education Plan (PEP) that is developed jointly by the Social worker and Designated Teacher. This will identify specific areas of concern and include achievable targets. The LAC co-ordinator is the Headteacher, Mrs Victoria Curtis, and the Link Governor is Mrs Ann-Marie Selwyn.  Our aim for all children is to ensure that they reach their potential and we use assessment data to target their progress carefully and ensure support is provided in a timely manner.



Pupils in our school are happy, courteous, well mannered and sensitive to the needs and feelings of their peers.  We encourage them to show respect and care for all other school members, its physical environment and to the community in which they live.  A sensible and responsible standard of behaviour is expected both in and out of school.  This is stressed throughout all aspects of school life.

The school has a policy document for behaviour and discipline, along with an anti bullying policy and these are available on request.  If issues regarding behaviour arise, the Headteacher will contact parents to discuss possible resolutions.  Likewise, parents who are concerned about any behaviour issue should contact the Headteacher.


Anti-Bullying Policy

Children and staff have worked together to produce a policy which highlights strategies children and staff can use to overcome any issues related to bullying.   We value good relationships between individuals.  Every allegation of bullying is taken seriously.  We take the attitude of believing the child as central to dealing with the issue.  We are all aware of the negative effects bullying can have on individuals and so we work hard to create an environment which is free from fear and to develop a culture which encourages children to tell.  Bullying is unacceptable and will not be tolerated.  Although the school cannot be held responsible for any incidents outside of school, we will discuss these incidents as it may have an impact on the children when in school.


Complaints Procedure

The school has a Complaints Procedure with regard to the school curriculum and related matters. Copies are available at the school or from the Director of Education. A copy is also available on our school website.

We do our best to ensure that the school is a happy place for the children where they will flourish and fulfil their potential.  However, it is reasonable to acknowledge that problems can arise from time to time.  As a parent, you can expect that any and all complaints will be resolved quickly, sensitively and effectively.

The first stage of making any complaint is to discuss the matter with the class teacher or the Headteacher.  In some circumstances, it is also reasonable for a complaint to be put first to a governor who would then take up the matter with the Headteacher accordingly and advise of the outcome.

If you, the parent, are dissatisfied with the outcome of these discussions, then it is important that you should make your complaint formally by writing to the Chair of the Governing Body, detailing the issues.  If you have already discussed the issues with a governor, you can ask that governor to put the matter before the Chair, but it should be made in writing for clarity.  The Chair of Governors will then decide if the matter should be put to a panel of the Governing Body, who would meet to consider the complaint.  Sometimes, it may be necessary for the Chair to appoint a governor to conduct a review requiring the co-operation of all concerned before reporting back to the Governors with findings and recommendations.

The Chair will write to the complainant with the outcome.  At this stage, if the complainant remains unhappy with the result, they may take the matter further by writing to the LEA.  Parents can use this Complaints Procedure for such Curriculum matters as where the Governing Body or LEA are seen as failing to:

  • provide the National Curriculum in the school or for a child, or carry out other curriculum duties;
  • follow the law on charging for curricular activities;
  • provide Religious Education and daily collective worship;
  • provide the information they are required to provide.